Pestana Plaza Mayor Madrid

The position of the hotel is excellent, the historical importance of the building and the design of the hotel, the hygiene, the room, the comfort of the bed and pillows, the efficiency of the maids. we didn't have breakfast and dinner at the hotel (so many tapas bars and tavernas as well as Mercado de Miguel nearby 😄) so we can't rate that

Location is amazing - right on the Plaza Mayor (while still very quiet inside), and therefore within easy walking distance of most points of interest. Staff is incredibly friendly and helpful. Beds are very comfortable (we had the extra large which was probably 180x200). Quiet and effective air conditioning.

Everything, from the friendly welcome from the gentleman who took my cases to the boutique look and feel throughout the hotel which was spotless. Location was just perfect, there is so much within walking distance, Royal Palace, Gran Via, Theatre Royal, Lots of restaurants, bars, shops. I upgraded to a superior room with the Plaza view. it was a bit pricey but worth it. The square is busy and great to people watch while having a coffee in the room. Spa was lovely after a long day. The heated indoor pool isn't large or deep but it's cute and very traquil and closes at 23:00. I didn't have any food at the hotel but both the indoor restaurant and outdoor cafe looked nice and inviting. Well done team for the great experience. I would definitely recommend.

Pestana Plaza Mayor is perfectly situated in Madrid on one side of Plaza Mayor. - close to everything you want to see and experience. Close to all interesting small streets and alleys filled with life and activities. On Plaza Mayor itself something is going on every day to enjoy. The hotel must be one of the very best if not the best in Madrid. Very inviting and comfortable with a nice court yard, breakfast and dining room, all under a glas roof. And with many other facilities. Incredibly friendly and helpful staff always present and with a great knowledge of Madrid. We give our highest rating to Manager Mrs. Ana Serrato running Pestana Plaza Mayor so well.

What a wonderful place to stay in Madrid. Located in the Plaza Mayor, every location was walkable, Once you enter the lobby, you are welcome by "frineds" who will be attending to all your needs. For me, It was Alexander in reception. He was my go to person and he always gave the impression that he really cared for me and my needs. The team works very cohesively. The restaurant serves an awesome breakfast, while there is a spread of fruits, cold cuts, breads, etc look at the a la carte options s well....all fresh.