The position of the hotel is excellent, the historical importance of the building and the design of the hotel, the hygiene, the room, the comfort of the bed and pillows, the efficiency of the maids. we didn't have breakfast and dinner at the hotel (so many tapas bars and tavernas as well as Mercado de Miguel nearby 😄) so we can't rate that
Vladislav
Januar 2024
The staff was very friendly. Breakfast was adequate. It wasn't rich, but it wasn't scarce either. The location is perfect and is great for tourists travelling not for leisure. The room was quite clean.
Andrei
Juni 2023
Location is amazing - right on the Plaza Mayor (while still very quiet inside), and therefore within easy walking distance of most points of interest. Staff is incredibly friendly and helpful. Beds are very comfortable (we had the extra large which was probably 180x200). Quiet and effective air conditioning.
Willemijn
August 2023
The location of Playa Major was nothing short of breathtaking! Every moment spent was a grand delight, and the scenic surroundings of the hotel truly amplified the overall experience. It was truly a treat coupled with the luxurious amenities of the hotel, made for the most rejuvenating stay ever. I couldn't have asked for a better place to work from.
Martinus
Juni 2023
We had an amazing trip - the hotel was beautiful and in the perfect location. The staff were amazing and very attentive (eg provided us with great dinner recommendations). The breakfast was a highlight every day - so many options and great quality. Another amazing thing the hotel did was to celebrate earth day by turning off all lights for an hour in the evening in the communal areas and lighting lots of candles which was beautiful as well as being a great cause.
Loretta
März 2025
Everything, from the friendly welcome from the gentleman who took my cases to the boutique look and feel throughout the hotel which was spotless. Location was just perfect, there is so much within walking distance, Royal Palace, Gran Via, Theatre Royal, Lots of restaurants, bars, shops. I upgraded to a superior room with the Plaza view. it was a bit pricey but worth it. The square is busy and great to people watch while having a coffee in the room. Spa was lovely after a long day. The heated indoor pool isn't large or deep but it's cute and very traquil and closes at 23:00. I didn't have any food at the hotel but both the indoor restaurant and outdoor cafe looked nice and inviting. Well done team for the great experience. I would definitely recommend.
Pamela
September 2024
I liked everything! The table in my room on which I could put my laptop computer. The tea kettle and the coffee machine on the table. The coffee capsules (usual and decaffeinated) and the tea bags (black, green, and camomile) in a box. The facilities: gym and swimming pool. The excellent breakfast! The nice and helpful staff.The location: 3 minutes by foot to Plaza Mayor, less than 20 minutes by foot to Museo del Prado and Museo Thyssen-Bornemisza.
Mikhail
Februar 2025
The entire staff was excellent and not only professional but extremely friendly. Pestana plaza mayor maintains the HIGH STANDARD OF THE PESTANA BRAND.. the suite # 101 is fantastic with 3 sets of French doors overlooking the ICONIC PLAZA MAYOR. ANNA WAS EXTREMELY ATTENTIVE AND PROFESSIONAL DURING MY 7 day stay. Look forward to checking back in for another week next week.. thank you Anna and your entire staff for what you Do. YOU HAVE AN EXCEPTIONAL TEAM!!! This was my 10th time staying with PESTANA And look forward to exploring more of your locations throughout the world 🌎 JOHNNY FROM Florida
Johnny
März 2025
Pestana Plaza Mayor is perfectly situated in Madrid on one side of Plaza Mayor. - close to everything you want to see and experience. Close to all interesting small streets and alleys filled with life and activities. On Plaza Mayor itself something is going on every day to enjoy. The hotel must be one of the very best if not the best in Madrid. Very inviting and comfortable with a nice court yard, breakfast and dining room, all under a glas roof. And with many other facilities. Incredibly friendly and helpful staff always present and with a great knowledge of Madrid. We give our highest rating to Manager Mrs. Ana Serrato running Pestana Plaza Mayor so well.
Marten
Dezember 2024
location, staff, and charm
Enrico
April 2023